CRM stands for Customer Relationship Management, and it's a technology for managing and supporting customer relationships. CRM technology helps companies build and grow customer relationships across the entire customer lifecycle.
Developed in 2021 as an internal management tool by and for FRIENDLY EAGLE SOFTWARE INC., an Edmonton/Alberta-based company, this platform may become available to general public as well at a certain point - as we add more features and establish a pricing model - as Software-as-a-Service (SaaS). For the time being, the access is restricted to internal use only. Please bookmark us and check back later. Or, if you would like to support financially the platform development in order to suit your particular needs as well, please get in touch with us to discuss and reach an agreement.
Highlights
Web-based software, accessible from any modern browser.
Maintains company records (potential or current customers) and their contacts (people names, email addresses, phone numbers).
Registers own contacts (our contacts).
Tracks all activities: date / notes / status, with their contacts and our contacts.
Displays a dashboard listing all companies (customers), together with current status and most recent activity date and notes, color-coded.
The Web application is 100% Made in Canada and our cloud servers (live and backups) are hosted in reliable locations in Alberta, not shared with any third-party. For more details about CRMs in general, please refer to Wikipedia's Customer Relationship Management.
In case an account has been configured for you, please click LOGIN tab above to access the Web application. If you need assistance, please contact us using the email address indicated below. We will try to reply as soon as possible, during regular business hours.
For mail deliveries, our address is:
PO Box 71570 Oxford Park PO
Edmonton, Alberta T6V 0E3
Canada
For e-mail correspondence, to request technical support or to simply provide us valuable feedback, send us a message to: